In honor of Cyber Security month I wanted to offer tips to help you keep your customer and business data safe.
1. Use strong passwords and employ additional authentication. You should require, unique passwords for employees, and that they can change them at least every 90 days. Consider a multifactor authentication scheme to add an additional layer of security. "Password1" is still the most commonly used password in the business setting.
2. Make security a priority for employees. Create well-defined security policies and best practices for your business, including appropriate Internet guidelines. Establish penalties for violating company cyber security policies, and update employees regularly on possible security issues. Be transparent with how cyber security affects your business.
3. Keep physical access to computers and servers secure. Ensure unauthorized individuals don’t use business computers by putting physical controls in place, i.e. away from customers. Require individual logins for employees, and lock up laptops when unattended. If you have a public computer for customers to use, put it on a separate, guest network
4. Limit install and admin authority on all systems. Make sure your operating system has its firewall enabled or install one yourself—they’re available free online. If you do business from home or have employees that do, create a policy to ensure the same for those connections. Records being compromised by external hacking have significantly increased from roughly 49 million in 2013 to 121 million and counting in 2015.
5. Secure your Wi-Fi. Make sure any Wi-Fi network that employees use for work is encrypted and secure. If you offer free Wi-Fi to customers, keep a separate network for the public and one for your business, and set up the business connection so that the SSID (network name) isn’t broadcast. Create and change passwords for both frequently, or tie them to the same username and password combination that employees use to log into their computers.
6. Update software regularly. Ensure your security software, Internet browser, and operating system are up to date to limit the possibility of security breaches; the majority of security breaches happen on outdated software. Consider setting programs to auto-update (preferably after business hours) if the option is available.
7. Define strong policies for mobile devices. If you or your employees are going to access sensitive data from mobile devices, ensure you have a strong policy around mobile access in place, including password protection for the device, data encryption, security apps, and reporting procedures for lost or stolen devices.
8. Limit employee access to sensitive data. Ensure employees are only allowed access to data essential for the duties of their job, and limit universal access to key personnel. Log all access to data and analyze those logs for strange behavior.
9. Keep important business data backed up. Regularly back up important business data and information, including documents, spreadsheets, databases, financial information, HR info, and accounting information. Install a scheme for automatic backup or perform a backup at least weekly, storing information offsite or in the cloud.
10. Purge or encrypt sensitive data. Purge customer credit card numbers and, expiration dates, and daily, and never store CVV2, PINs, PIN Blocks, or full track data codes daily. Maintain only the minimal data required for charge-backs and refunds.
11. Keep payment systems up-to-date and isolated. Ensure your credit and debit card readers are EMV-compliant, and work with your processing vendor and bank to ensure trusted anti-fraud systems and practices are in place. Isolate payment systems from less secure programs, i.e. don’t process payments and surf the Internet on the same machine.
12. Ensure a secure connection with TLS authentication. To abate customer fears about transaction security, make sure your ecommerce platform includes a strong Transport Layer Security (TLS) authentication scheme, such as Extended Validation, to authenticate the identity of your business while encrypting data in transit. Include prominently displayed trust signals (security seal) so customers know they’re safe shopping on your site.
13. Use multiple layers of security. Employ a firewall, then ensure contact forms, user registration and logins, and search queries are protected with extra layers of security to make sure your ecommerce site is protected from application-level cyber attacks like SQL injections and cross-site scripting.